Privacy Policy – Kapiv Ayurveda

At Kapiva Ayurveda, we deeply respect your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://kapivayurveda.com and shop with us. By using our website, you agree to the terms of this policy.

1. Who We Are

Kapiva Ayurveda is an Ayurvedic wellness brand offering authentic herbal and natural products. Our mission is to bring the goodness of Ayurveda to your daily life with safe, effective, and holistic solutions.

Website: https://kapivayurveda.com

2. Information We Collect

When you interact with our website, we may collect the following information:

Personal details such as name, email address, phone number, billing, and shipping address.
Order details including product selections, payment information, and transaction history.
Technical details such as your IP address, browser type, and device information for security and analytics.
Voluntary inputs like reviews, ratings, and inquiries submitted through forms.

3. How We Use Your Information

We use your information responsibly to:

Process and deliver your orders.
Provide customer support and respond to your queries.
Send order updates, promotional offers, and Ayurvedic wellness tips (only if you subscribe).
Improve our website experience through analytics and feedback.
Maintain the safety and security of our platform.

We never sell or misuse your personal information.

4. Cookies

To give you a better browsing and shopping experience, our website uses cookies.

Cookies help us remember your preferences (like cart items, login sessions, and display settings).
You can disable cookies from your browser settings, but some parts of the website may not function properly without them.

5. Media & Content

If you upload product reviews or images, please ensure they don’t contain sensitive location data. Visitors to the website may be able to download and extract such data if shared publicly.

6. Embedded Content

Our website may sometimes include embedded content (like wellness blogs, YouTube videos, or articles). These behave the same way as visiting the original site and may collect data as per their privacy policies.

7. Who We Share Your Data With

We only share information necessary for order fulfillment (e.g., with courier partners for delivery or payment gateways for transactions).
We may also use trusted third-party services for marketing, analytics, and security, but your data is never sold or shared unnecessarily.

8. How Long We Retain Your Data

Order records and customer profiles are retained as long as required for legal, accounting, or customer support purposes.
If you create an account, you can view, edit, or delete your personal information anytime (except username).

9. Your Rights Over Your Data

As a customer, you have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your data (except where legally required to retain it).
Opt out of promotional communications anytime.

10. Data Security

We use industry-standard measures to protect your data, including SSL encryption, secure payment gateways, and regular monitoring to prevent unauthorized access.

11. Where Your Data is Sent

Orders and payments may be processed through secure third-party services.
Comments, if enabled, may pass through automated spam detection systems.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review it regularly.

Privacy Policy