Shipping & Delivery Policy

Last Updated: 29/09/2025

At Kapivayurveda, we make shipping simple and transparent. Here’s everything you need to know about how we deliver your electric vehicles to you.

Delivery Areas

We currently deliver our rental EVs in these cities:

• Delhi NCR

• Mumbai

• Bangalore

• Hyderabad

• Chennai
  (Check our website for latest service areas)

Delivery Timeline

• Same-day delivery available if booked before 12 PM

• Next-day delivery for orders after 12 PM

• Express delivery (within 4 hours) available at extra cost

Delivery Process

1. Book Online – Select your EV and time slot

2. Verification – We verify your documents

3. Confirmation – You receive delivery details via SMS/WhatsApp

4. Delivery – Our executive delivers the vehicle at your doorstep

Delivery Charges

• FREE delivery within 10 km range

• ₹50/km beyond 10 km

• ₹200 for express delivery (within 4 hours)

What to Expect During Delivery

• Vehicle in perfect working condition

• Complete documentation

• Basic orientation about the EV

• Test ride opportunity

Required at Delivery

• Original Driving License

• Aadhar Card (for KYC)

• Security deposit amount

Vehicle Inspection

Before accepting delivery, please check:

• Battery condition

• Brakes and lights

• Tyre pressure

• Documents completeness

Delivery Refusal

You can refuse delivery if:

• Vehicle doesn’t match description

• Major mechanical issues

• Missing documents

Delivery Support

Running late? Need to reschedule?
Call us: +91 9058071220
We’re flexible and here to help!

Important Notes

• Delivery time may vary due to traffic/weather

• Please be available at the delivery location

• Keep documents ready for smooth process